FREE STANDARD SHIPPING WITHIN AUSTRALIA ON ALL ORDERS OVER $100 - CODE ‘FREESHIP’

Shipping

DELAYS IN SHIPPING VIA AUSTRALIA POST DUE TO COVID-19 ON MOST IF NOT ALL ORDERS. EXPRESS MIGHT NOT ARRIVE  THE FOLLOWING DAY BUT IT WILL STILL HAVE PRIORITY SHIPPING OVER STANDARD POST

DELAYS IN INTERNATIONAL SHIPPING MAY OCCUR.

 

FREE SHIPPING applies on Australian orders over $100, $10 for standard Australia Post and $15 on Express.

There is only one delivery price per order.

 

FREE SHIPPING only on your initial purchase (for orders $100+ & in Australia only as stated above) exchanges and returns are at the cost of the customer.

Once your order is packed & shipped, you should expect to receive it in 2-5 business days, depending on location in Australia (Melbourne & Sydney is 1 or 2 days) approx.

 

WE SHIP INTERNATIONALLY

All orders are shipped via Australia Post and processed in AUD.

New Zealand - Standard: 3 - 10 business days

New Zealand - Express:   2 - 3 business days

These time frames are not guaranteed and do not include any custom waits that may occur.

 

All items displayed at ID Boutique are available and ready ship. Once payment has been received UNLESS it is stated as a Pre Order.

 

NEW ZEALAND

Standard Shipping on all orders is $15.00.

Orders can take up to 5-10 business days.

 

INTERNATIONAL

Standard Shipping on all orders is $20.00.

Orders can take up to 10-14 business days.

 

OVERSEAS PURCHASES

Customer/s own country customs taxes/duty are not included in the order and must be paid by customer upon delivery, or when their respective country charges.

 

Please note: Peak periods such as public holidays can experience longer delivery times, so please allow for extra time.

 

We aim to ship same day so please contact us as soon as possible with any changes and we will do our best to accommodate you.

 

TRACKING OF ORDERS IS THE SOLE RESPONSIBILITY OF THE CUSTOMERS. Once the package has been sent off we will provide you with a tracking number to the email provided (please check your Junk Folder if you have not received the tracking number).

You can track your order at www.auspost.com/track/

 

 

LOSS OF PRODUCT

We will not be responsible for lost or stolen packages or packages which may be delayed or lost in transit.

 

CLICK & COLLECT

Available from Templestowe, Melbourne Boutique.

You will receive an email once your order is available for collection, please also check your junk folder.